Standard Shipping (7-12days)
Standard Shipping orders are printed and delivered usually within 4 to 6 business days. Standard orders are sent via Australia Post eParcel with tracking.
Free shipping does not apply to bulk discounted orders, including custom quotes. Shipping costs will be calculated on checkout and will depend on the quantity and location.
Express Shipping (5-7 days)
Priority print and shipping. Most orders are delivered within 5-7 business days to areas in the Express Post Network. Check to see if your area is in the Australia Post Express Post Network.
Areas outside the Express Post network may take a few more days.
Rush Orders – 1-3 days production time guaranteed + Pickup or Shipping
Our Rush Orders guarantee your orders head straight to the top of our queue. Our team works overtime to get your order done within 1- 3 days of receipt of the order.
The Rush Order fee is calculated per item. Check-out to see live Rush Order Fee prices.
For orders placed by 10 am that business day. Orders placed after 10am roll over to the next business day
Please call prior to placing an order, as rush orders are subject to the availability of stock.
Out of Stock & Delays
On rare occasions, a particular style, colour or size of t-shirt you have ordered may not be in stock in our store or suppliers warehouse. In these situations, we will notify the customer of alternatives.
We’ll provide a new estimated date or we can cancel the order for a full refund if requested.
Refund
E-mail us at sales@teentee.com.au including
•Your order number with purchase date, product, and the reason why you want to return
we will try our best to resolve the problem as soon as we received the email.
We only refund if ***.
- if delivery is not received within 15 days of purchase
- Printed in the wrong size or t-shirts color
- Printed in the wrong design and position
- Error in printing such as ink splats, ink smudges, or something that doesn’t look good
- Design and graphics or pixelated is the client’s fault, please advise info@teentee.com.au if you doubted the graphics